3. Insurers and Takaful Operators
| No | Document List |
|---|---|
| 1 | A copy of the Insurance Policy Schedule |
| 2 | If your dispute is related to the mis-selling of products, please complete and submit the Mis-selling Questionnaire (download here) Please complete this form and upload it to the portal. |
| 3 | If your dispute is related to a travel claim, please complete and submit the Travel Questionnaire (download here) Please complete this form and upload it to the portal. |
| 4 | Third Party Authorisation Letter (if a representative is lodging the complaint on your behalf) (download here) Please complete this letter and upload it to the portal. |
| 5 | A copy of an identification card (IC) or passport |
| 6 | Copies of any other documents that may be relevant to your dispute |